Privacy Policies

1. Information We Collect

  • Identifiers: Name, address, phone, email, IP address.
  • Payment Data: Billing name, address, credit/debit card details (stored securely).
  • Service Information: Cleaning preferences, appointment history.
  • Optional Data: Reviews, feedback, and any details voluntarily provided.
  • Automatically Collected Data: Usage data, browser type, device, cookies.

2.  How We Use Your Information

  • To schedule and confirm appointments.
  • To process payments securely.
  • To communicate reminders, updates, and customer support.
  • To improve service quality and staff training.
  • To send promotional offers and updates (with your consent).
  • To conduct analytics and optimize website performance.
  • To comply with legal obligations (e.g., fraud prevention, tax records).

3. Data Retention & Security

  • We retain personal data only as long as necessary to fulfill its purpose.
  • Reasonable safeguards (encryption, restricted access) protect against loss, theft, or unauthorized use.

4. Sharing & Disclosure

  • We do not sell or rent your data to third parties.
  • We may share data only with trusted service providers (e.g., payment processors) strictly for service delivery.
  • Data may be disclosed if required by law or to protect rights and safety.

5. Marketing & Opt-Out of Email and SMS Communications

  • By providing contact details, you consent to receive communications from us.
  • You may opt out of our marketing emails at any time by clicking “unsubscribe” at the bottom of any message or by contacting us directly.
  • You may opt out of SMS communications at any time by replying STOP to our text messages.
  • We never share phone numbers, email addresses, or mailing addresses with third parties

6. Cookies & Tracking

  • Our website uses cookies and similar technologies to analyze traffic, improve performance, and customize your experience.
  • You may disable cookies in your browser settings, though some features may not function.

7. Your Rights

  • You may request access, correction, or deletion of your personal data.
  • You may withdraw consent for marketing at any time.
  • You may request a copy of the data we store about you.

8. Children’s Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal data from children under 13 in compliance with COPPA.

If a minor between 13–17 submits a request, it must be with parental or guardian consent.

If we discover that we have collected information from a child without proper consent, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policies please contact us at: